Terms and Warranty
Ernie?s Affordable Auto Salvage eBay Parts Warranty
***Warranties do NOT cover any labor costs! NO EXCEPTIONS***
Please refer to each listings posted details to learn whether a warranty applies to a particular part and its specific terms. Some listings include a warranty and others do not. Each listing will clearly state the warranty length if applicable. In the event that a part sold with a warranty fails to operate within the warranty period from time of receipt, Ernie?s Affordable will replace the part with a functionally equivalent part or refund the purchase price, at our option. Any listing that says ?Sold AS-IS? does not include a warranty and all sales are final.
****Airbags, Seat Belts, and Tires are sold "AS IS" and never include a warranty and cannot be returned****
To make a warranty claim, you must contact Ernie?s Affordable Auto Salvage before the end of the stated warranty period.
Contact us about warranty claims at either our eBay store inbox.
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Engine Warranty
Engine warranties are limited to manufacturing defects in the block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps. All other parts that may be provided are ?Accessories and Extra Parts.? No warranty is provided for any such parts that are attached, including parts such as switches, sensors, cables, electronics, belts, hoses, water pumps, and manifolds.
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Other Product Information
The year and model of the vehicle or part listed on an auction is within a range of interchangeability and may not necessarily be the exact model and year as the part or vehicle that has been provided. If a listings terms state the years/makes/models or other applications for a part, those are the only years/makes/models or other applications that we guarantee that the part will fit. It is the buyer?s responsibility to research and determine whether the listings item(s) will fit on other vehicles or work in other applications. We CANNOT tell you if a part will fit any other year/make/model or application.
Parts may have attached accessories that must be switched or removed to accommodate proper installation, which is the responsibility of the installer. Such accessories have been included to aid in the convenience of installation and are not covered by our warranty.
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Warranty Limitations
The buyer hereby acknowledges that due to the nature of used auto parts, any liability of Ernie?s Affordable Auto Salvage from all causes shall be limited to the price paid for the goods sold or provided. If a part sold by Ernie?s Affordable with a warranty fails to operate during the stated warranty period, liability shall be limited to the replacement of the part or a remedy not to exceed the price paid for the part, at Ernie?s option.
All warranties are null and void if:
- The vehicle is converted from a private passenger use to commercial or fleet use, or is used for racing or other competition or off-road recreational purposes.
- Failure is caused by abuse, misuse, or modifications.
- Failure is caused by using the part for any use other than what was intended or recommended by the manufacturer.
- The part fails or becomes defective due to the vehicle being involved in a collision.
- The part is installed or operated outside the United States.
- The installed heat tab center is melted or removed.
- The part is sold ?As Is? as indicated on the front of invoice or in an auction?s terms.
We do not cover any labor/installation or additional part charges obtained for any reason.
We are not responsible for injury or damage during or as a result of the installation of our parts. Timing belts, thermostats, spark plugs, fluids and seals are routine maintenance items and should be replaced at the time of installation.
Any ?Recommended Installation Procedures? provided by E.A.A.S. must be followed by the installer to maintain warranty coverage. Proof that these procedures were taken may be required in the form of receipts or other forms. This warranty does not cover freight costs or similar charges.
Use of Freight Forwarders VOIDS all warranties:
Ernie?s Affordable Auto Salvage will ship the part to the address provided, however our policy about forwarded packages is that once the item leaves the United States, returns/warranties/or refunds are no longer valid. This means that if the part is not the correct part, does not work properly, or becomes damaged in any way due to the length of transit time, we will not cover it under our return or warranty policies. We will also not refund any additional costs of shipping due to forwarded items.
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Making a Warranty Claim
If your part does not operate correctly during the stated warranty period after you have exhausted all possibilities with your professional installer, then you must contact us immediately in order for us to get the issue resolved in a timely manner. Message us on our eBay page.
About Warranties and Returns:
- You must include the listing and/or order number.
- You must use all reasonable means to protect the part from further damage.
- Ernie?s Affordable Auto Salvage must authorize and send an RMA for all returns before they are sent back to us.
- You must furnish us with such information as we may reasonably require:
- Digital photo showing proof of damage
- Proof of your vehicle's vehicle identification number (VIN)
- Regular maintenance during the warranty period as recommended by the manufacturer in the Owner's Manual.
- We reserve the right to inspect any product prior to refund or replacement.
All implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to the duration of this warranty and do not cover incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
You can message us for more information if needed on our eBay page.
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Shipping Claims
You must inspect your purchased item(s) when you receive them and immediately notify Ernie?s Affordable at our eBay page if the item(s) were damaged at the time you received them. All damage claims must be made within three days of receipt. You must retain all packing materials and shipping documents so we can investigate the cause of the damage.
By submitting a bid to purchase a part from us or accepting delivery of a part purchased from us, the buyer accepts and agrees to all of the terms above.
Returns
You will only receive what is pictured unless otherwise stated in the description. Please do not assume anything else will be included if it is not pictured. If any concerns on what will be included please feel free to send us a message with your concerns.
Checkout/Shipping information expected within 2 days of auction close. After 7 days, ANY Unpaid auction wins will be subject to an Unpaid Item Dispute (UPI) through eBay AND cancellation.
Most parts come with a 90 day warranty (unless stated otherwise in the listing) and a 14 day return period. We always test our parts. It is rare that our parts will not fit or function correctly. If the part you receive does not fit or work in your vehicle, we must ask you for a digital picture and your vehicle?s VIN number so we can properly assist you. Subject to approval.
Parts Covered by Warranty ? in case the part sold fails to work due to defective material or wrong fitment, Ernie's Affordable Auto Salvage will replace the part or issue a full refund (Ernie's choice) up to the cost of the part purchased price (no refunds for labor costs), see warranty tab in the listing for more details. Subject to approval.
Items NOT Covered by Warranty - For parts that are not defective, but are returned, the following will apply: 20% Restocking Fee, shipping costs are not refunded, and customer pays for shipping the part back.
Airbags, seat belts, and tires are sold "AS IS"
Due to limited space at our facilities, we cannot store any item for more than 7 days. Prompt pickup is expected, if this is the option you have chosen.
Expect delivery of your item(s) 4 to 8 business days after full payment is received.
Please allow seller to select delivery method / carrier. It has been our experience that E.A.A.S. can provide better service for our customers when we package items, decide shipping method, and coordinate freight pickups. We have selected our commercial carriers very carefully in order to provide the best USA coverage and care for our products. Buyer/Customer cannot arrange their own commercial shipping when purchasing items off eBay or online. Please do not ask us to bill your shipping account or use another carrier. Thank you for your consideration.
As stated about all claims are subject to approval, proper precautions must be taken as stated in the warranties/terms tab.
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