We accept payment by PayPal only. PayPal enables you to send payment quickly and securely online. Via PayPal you can pay with your account, via credit card or from your bank account. We do not accept other payment methods. Payment must be received within seven days after close of auction.
Shipping & Handling:
Shipping is for the Continental US only. Items are usually sent by either FedEx or UPS therefore no P.O. Boxes please.
All shipping and handling fees are non refundable. We do not provide local pick up or will-call. Trailer Parts Etc will ship out your items after 1 business day of handling when payment has been received in full. Please note that we do not ship items on weekends or holidays
Return Policy:
We accept returns or exchanges within 30 days of receipt. Buyer must pay shipping and a Returned Goods Authorization Number (RGA) must be obtained from us before you ship back the package. We will cover 100% of the costs associated with a return or exchange if the wrong item or a defective item was sent otherwise a restocking fee of 20% applies to returns. Items may not be returned if they are installed, damaged or scratched while in your care. Please return all items in their original NEW condition with box and together with all parts and hardware. Damaged, scratched, and unauthorized items will not be accepted and returned to you.
Customer Service:
At Trailer Parts Etc. we are happy to answer any questions you may have about our products or policies. Please e-mail us with any questions, comments or suggestions or call us on 863-688-1642.
Feedback:
Feedback will gladly be left for those who pay promptly. We appreciate and welcome your positive feedback
Disclaimer and Limitation of Liability:
You agree that the sole and exclusive maximum liability to TrailerPartsEtc arising from any product sold on this site shall be the price of the product ordered. In no event shall TrailerPartsEtc, its officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold.
Thank you for honoring these policies, so that we can continue to bring great products to you
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