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Sturgess Jaguar is the Franchised Main Dealer of the Year 2013

The dealer experience can make or break your relationship with a car brand, so having a strong, high profile group of main dealers that offers not just a showroom full of cars, but staff who are knowledgeable, helpful and prepared to go the extra mile, makes the difference. So Jaguar will be suitably chuffed that not only did March see them deliver their best sales results ever but that one of their main dealers – Sturgess Jaguar in Leicester – has been named Franchised Main dealer of the year in the Motor Codes Garage of the Year Awards run by Motor Codes, a government-backed operator of codes of practice for the motor industry. Motor Codes had 11,500 garage users rate their experience of of customer service in garages across the UK, and Sturgess came out on top in the Main dealer Franchise gong thanks to its “transparent, customer-focused approach and its all-round efforts to accommodate all types of customer requirements”.

Yearly driving costs rise 3.4 percent

This won't be a surprise to anyone--it's costing more to own and drive a car. Higher prices for fuel and tires, and a larger drop in the resale value of cars, pushed the average cost of owning a sedan to $8,776 a year, according to AAA of Heathrow, Fla. That's up 3.4 percent from a year ago.

Poor quality diesel blamed for winter breakdowns

Thousands of drivers are risking a winter breakdown through being sold poor quality diesel fuel, the RAC has warned. All makes and models of car are at risk, says the breakdown recovery provider, with breakdowns proving more prevalent in eastern England and Scotland, and the greatest concentration of breakdowns occurring in the North East. Winter motoring guide Winter driving tips The organisation hasn’t yet found the root cause of the problem – so it is working with fuel retailers to work out what’s causing it.