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Cadillac joins Lexus atop study of customer satisfaction

Cadillac joined Lexus as the brand with the most-pleased customers this year, as Detroit makes held three of the top five posts in an annual University of Michigan study of customer satisfaction. Cadillac rose from No. 2 last year to match Lexus with a score of 89 in the American Customer Satisfaction Index, released Tuesday.

Hyundai & Kia to spend up to $395 million on lump sum fuel settlements

Hyundai & Kia to spend up to $395 on lump sum fuel settlements Back in 2012, Hyundai and Kia had to stand up and accept that they’d overstated the official economy of a number of their models and attempt to put things right. They did that by offering all buyers of affected cars a compensation plan which repaid owners for their losses over expectation, added 15 per cent for good measure and made that ongoing for the lifetime of the ownership. But this is the USA, so it wasn’t all as straightforward as that.

2013 Toyota Auris revealed ahead of Paris Motor Show debut

The new Toyota Auris – based on the old Auris but with a new look – has been revealed ahead of a Paris Motor Show debut. Even though there were rumours that the replacement for the Toyota Auris would arrive with the 2013 Toyota Corolla badge, Toyota has decided to stick with the Auris badge for the 2013 car, revealed today ahead of Paris 2012 (although we did have a leak of the 2013 Auris a few months ago). With competition from the VW Golf and Ford Focus – and a new-found desire to deliver cars that are more interesting to look at and drive – Toyota needs to be on the mark with the new Auris, and certainly in terms of how it looks the new Auris is a lot more interesting than the bland current model.