Dometic 385311267 Traveler Lite 210 and 110 Floor Flange Kit RV Parts
- Traveler Lite 210 Floor Flange Kit
Shopping Improved
RV Parts Inc. desires to treat and service customers like no other. We want you to be well informed about the products you are purchasing and will do whatever it takes to earn your business. If you are not able to refer us to a friend then we have not met our goal.
Items are drop shipped; this product is subject to availability. Due to this, certain products may become back ordered. If this is a time sensitive matter, please contact us to verify availability.
RV Parts Inc. Terms and Conditions
Return Policy
30 Days and Free Returns
We offer an easy 30 day return policy on purchases, we even pay the return shipping*. A 25% restocking fee will be charged for all return orders. We gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
*Truck Freight/LTL and International shipments are not eligible for Free Return Shipping.
Please be mindful of the following details about returns:
- We charge a 25% restocking fee. We pay restocking fees to our vendor as well as shipping both ways. If you have any questions about the 25% restocking fee let us know.
- An order cannot be cancelled once it has shipped. If you decide to cancel after shipment, our standard return policy applies.
- Returned items must be in new condition and in the original packaging.
- Please do not assemble or modify a product before returning it or else we cannot refund your purchase.
- Items must be in brand new, unused, unopened and uninstalled condition to be considered for a refund. It must be able to be sold as new.
Return an Item or Order
- Call or email RV Parts Inc. for an RMA (Return Merchandise Authorization)
- We will issue an RMA and Return Label as applicable
What if My Order Arrives Damaged?
We package all of our products well so they arrive on your doorstep snug, safe, and secure. We double-box many items, and we refuse to sell products that are easily damaged during shipping. If an item does arrive damaged or with parts missing, please notify us within 30 days. We're happy to send you replacement parts as soon as possible.
Truck Freight Return Policy
- Do not let the truck drivers pressure you into signing the BOL before you fully inspect the merchandise. Make them wait while you inspect it. When you sign for delivery, even if the package appears only slightly damaged, please write "Package Damaged." If the package looks significantly damaged, please refuse delivery. In this case, please notify us so that we can expect the return shipment. Once the package returns to us we will send you a new one right away.
- If you have already accepted the package and notice missing or damaged parts, please contact us immediately. We usually only have a 48-hour window to file freight claims.
- After a claim is made, if you decide you do not want parts or a replacement unit, you can return the item under our standard return policy.
- If your product has a manufacturer's defect, we can either replace the defective part, or, if necessary, the entire unit. We may ask you to work with the manufacturer direct in some cases for quickest resolution.
- We select only the most reliable, highest quality products and the most reputable manufacturers to work with. If you have any issues or questions, please contact us.
Shipping Policy
FREE SHIPPING!
On orders of $99 or more* (Most Items 48 States and also Some Products to Canada Ship Free)
Order Shipment Information
We will ship your order using the fastest, safest, and most reliable method possible. When your order ships we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment. You can also track your packages via My Account. Please note we cannot ship to P.O. Boxes or Military APOs.
Small Package - We will ship smaller, lighter items via UPS or USPS. Depending on how close you are to the shipping warehouse, your item will arrive between 1 and 6 business days (1 to 10 business days for USPS) after it leaves the warehouse. We do not require an adult signature for deliveries, but please note that the decision to leave your package without a signature is at the discretion of the delivery person. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note.
Truck Freight - Many items on our store are too large or heavy to ship via UPS or USPS, so they are shipped via Truck Freight. Truck Freight is different than standard UPS or USPS. Once your merchandise arrives at the delivery agent's local terminal, the agent will call you to set up a 2- to 4-hour appointment for delivery. Most truck delivery companies offer appointment windows between 8:00 A.M. and 5:00 P.M., Monday through Friday.
If you choose Truck Delivery, your items will be delivered to the driveway or curb outside of your address. It is Self Service. You will need to move the package off of the truck yourself. You may want a friend or family member on hand for help.
Liftgate Services - For $50, our delivery service partners will use a machine called a liftgate to bring the items to the ground for you. This $50 fee will include all the items in your cart. If the liftgate is optional and not included in the price of the product, it will be an option you select and add at checkout.
Delivery Notes
- Once your order arrives in the area, a representative from the shipping company will call you to arrange a 2- to 4-hour window for delivery.
- Sometimes freight carriers offer their own additional services. Once we send you your tracking info, you can call the carrier directly to get more info.
- Damage Inspection: Please make sure that you inspect the packages at the time of delivery. Do not let the truck drivers pressure you into signing the BOL before you fully inspect the merchandise. Make them wait while you inspect it. If the box has any damage, or if there is any reason you are concerned with its packaging or delivery, please write, "Product Damaged" clearly on the sheet the delivery agent asks you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem
When Will My Order Arrive?
Orders are not processed or shipped on Saturday or Sunday. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by RV Parts Inc or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
To provide you with the greatest selection on the internet, we ship from warehouses all over the country. Product lead time varies based on many different factors. Some warehouses stock items that can be shipped the same day or within 24 hours. Others items require a longer time (e.g. 2-4 weeks).
For Small Package shipments within the United States, delivery usually takes between 1 and 6 business days (except for USPS which ships in 1-10 business days) after your order is shipped from the warehouse. You should remember that the estimated Lead Time still applies before the item ships out. Be sure to call us if you have any questions or concerns.
For Truck Freight shipments, delivery usually takes between 3 and 6 days from when your order ships. For residential deliveries, you will be contacted for an appointment as soon as your order arrives at the local terminal. For commercial deliveries, no appointment will be made. If you need to make one, please contact us.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. When necessary, we may hold a shipment to ensure all products ship together. This will happen if an order has multiple products sourced from one of our suppliers and one or more of the products are on backorder. If this happens, we will email you with the expected lead times. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt unless you want to expedite or change the order.
Out-of-Stock Products
Because we drop ship, sometimes backorders do occur. When this happens we will notify you immediately via email. We will ship your products as they become available. Sometimes we may hold multiple products on an order until the backordered products are available so they can all ship at once. You may cancel your order at any time prior to shipping.
Free Shipping
Simply look for the Free Shipping eBay logo to enjoy free shipping on items throughout the store. Any item with the Free Shipping Logo will ship for free. On top of the Free Shipping items, if the items in your order total $99 or more, your order ships FREE! Free shipping currently applies to the continental 48 states and some products also ship for free to Canada.
In order to keep your costs down and our pricing simple, we either provide free shipping or, in certain cases, charge shipping per item. This charge, if any, is indicated in your shopping cart and covers ground shipping within the continental United States. We won't surprise you with any hidden charges or handling fees. The price you see in the shopping cart is the price you pay. Please refer to the following chart to understand the specific shipping rates for items that fall under our Standard Shipping Policy:
Order Amount | Shipping Cost |
Up to $98.99 | $9.99 |
$99.00 + | Free! |
Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. The total item shipping charges, if any, will be detailed in the shopping cart page prior to checkout. Order Amount for promotional shipping doesn't include, and offer doesn't apply to, gift cards, bulk orders, applicable shipping charges, international fees, or sales tax. Shipping surcharge applies to Alaska, Hawaii, U.S. Territories and International shipments. Some items have specific shipping charges and are not eligible towards the qualifying amount for the reduced shipping rates or free shipping. Other eligible item(s) in your cart at time of checkout will still count towards the qualifying total.
International Shipping
Lead-Time - The average delivery times posted on our store are for orders shipping within the contiguous United States. Most orders shipping to Canada and Worldwide will have increased transit time due to customs inspection and further distance from the supplier distribution centers*. Please note that we do not currently offer expedited shipping to Canadian and International addresses.
Estimated transit time from shipment date:
Small Parcel: 5 - 10 Business Days
Truck Freight: 5 - 10 Business Days
*Some of our suppliers have warehouses located in Canada. Whenever possible, we will ship from our Canadian warehouses to remove duty fees and cut down on transit time to you!
Taxes & Duties – RV Parts Inc shall automatically charge and withhold the applicable sales tax for orders delivered to addresses in Indiana. Certain products may also have sales tax added, depending on our suppliers terms and conditions. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. Duty and brokerage fees are not included in the monies paid to RV Parts Inc for Canada orders. Those fees will be due when the product arrives for delivery. For all countries EXCEPT Canada, the Taxes, duty, and brokerage fees are included in the shipping at checkout.
Returns - Unless otherwise noted, we accept returns on all International orders. All orders fall under our Standard Return Policy.
Please Note:
- Duties and GST will be refunded. However, all actual shipping costs and brokerage fees are non-refundable.
- Sets of products may contain individual pieces that are not eligible for international shipping
- Certain product warranties may only be valid in the United States
- All products on our store are subject to safety and testing standards as required by the United States and may not be certified for use outside the United States
- All prices shown in US Dollars
Terms and Conditions
RV Parts Inc Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS STORE. All users of this store agree that access to and use of this store are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this store.
Copyright
The entire content included in this store, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of RV Parts Inc. The collective work includes works that are licensed to RV Parts Inc. Copyright 2013, RV Parts Inc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this store for the sole purpose of placing an order with RV Parts Inc or purchasing RV Parts Inc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the store solely for your own non-commercial use, or to place an order with RV Parts Inc or to purchase RV Parts Inc products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this store is strictly prohibited, unless authorized by RV Parts Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the store.
Trademarks
All trademarks, service marks and trade names of RV Parts Inc used in the store are trademarks or registered trademarks of RV Parts Inc. Any unauthorized use of the materials appearing on this store may violate trademark and other applicable laws and could result in criminal or civil penalties.
Warranty Disclaimer
This store and the materials and products on this store are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, RV Parts Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. RV Parts Inc does not represent or warrant that the functions contained in the store will be uninterrupted or error-free, that the defects will be corrected, or that this store or the server that makes the store available are free of viruses or other harmful components. RV Parts Inc does not make any warrantees or representations regarding the use of the materials in this store in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
RV Parts Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this store or the performance of the products, even if RV Parts Inc has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that an RV Parts Inc product is mistakenly listed at an incorrect price, or error in pricing information received from our suppliers, RV Parts Inc reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. RV Parts Inc reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RV Parts Inc shall issue a credit to your credit card account in the amount of the incorrect price.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. RV Parts Inc reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Term; Termination
These terms and conditions are applicable to you upon your accessing the store and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by RV Parts Inc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Credit Cards
We accept the following credit cards: Visa, MasterCard, American Express, and Discover. We also accept PayPal Payments. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact telephone number. Incorrect information will cause a delay in processing your order. Your credit card will be billed upon completion and checkout of your order.
Notice
RV Parts Inc may deliver notice to you by means of e-mail, a general notice on the store, or by other reliable method to the address you have provided to RV Parts Inc.
Miscellaneous
Your use of this store shall be governed in all respects by the laws of the state of Indiana, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this store (including but not limited to the purchase of RV Parts Inc products) shall be in the state or federal courts located in Marion County, Indiana. Any cause of action or claim you may have with respect to the store (including but not limited to the purchase of RV Parts Inc products) must be commenced within one (1) year after the claim or cause of action arises. RV Parts Inc's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. RV Parts Inc may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Store
Harassment in any manner or form on the store, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an RV Parts Inc or other licensed employee, host, or representative, as well as other members or visitors on the store is prohibited. You may not upload to, distribute, or otherwise publish through the store any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the store or use the store to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
RV Parts Inc does not and cannot review all communications and materials posted to or created by users accessing the store, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the store, RV Parts Inc is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the store. However, RV Parts Inc reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to RV Parts Inc in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless RV Parts Inc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the store using your Internet account.
Privacy
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the RV Parts Inc store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
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