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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

Mercedes S-Class Grand Edition launches

Mercedes S-Class Grand Edition - AMG cosmetics to garner the last sales It’s usually a fair assumption that when Mercedes launches a car with a ‘Grand Edition’ badge attached to its boot that the end for that model is nigh. And so it is with the Mercedes S-Class Grand Edition. So before the 2012 S-Class arrives with its Magic Sky and Magic Body and Magic everything else, Mercedes has bolted a lot of its high-end cosmetics to the more lowly S-Class models to try and wring the last few sales out of a car that is long in the tooth and no longer as good as the BMW 7 Series, Audi A8 or Jaguar XJ.

Future products: Infiniti adds models at top, bottom of lineup

In an effort to broaden its product coverage, Infiniti will launch a more expensive model and a less expensive one. The brand also will get two alternative powertrain technologies next year. G25: The luxury marque's entry-level sedan will go on sale this month in a bid to reach deeper into the near-luxury segment.