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Sturgess Jaguar is the Franchised Main Dealer of the Year 2013

The dealer experience can make or break your relationship with a car brand, so having a strong, high profile group of main dealers that offers not just a showroom full of cars, but staff who are knowledgeable, helpful and prepared to go the extra mile, makes the difference. So Jaguar will be suitably chuffed that not only did March see them deliver their best sales results ever but that one of their main dealers – Sturgess Jaguar in Leicester – has been named Franchised Main dealer of the year in the Motor Codes Garage of the Year Awards run by Motor Codes, a government-backed operator of codes of practice for the motor industry. Motor Codes had 11,500 garage users rate their experience of of customer service in garages across the UK, and Sturgess came out on top in the Main dealer Franchise gong thanks to its “transparent, customer-focused approach and its all-round efforts to accommodate all types of customer requirements”.

Fred Watson Overend 1927-2008

Last night my Dad died. I know this isn’t the appropriate place to write, and I know it’s an abuse of my ability to do so, but I need to tell the world what it has lost. Fred was my Dad.

Skoda Yeti rolls out

The first Skoda Yeti has rolled of the production line in the Czech Republic - Delivery in the UK starts in September The Skoda Yeti is a promising, rufty-tufty ‘SmallRoader’, based on parent company VW’s Tiguan. But the Skoda holds the promise of more for less, a trick Skoda has managed to pull off with a number of VW products. Skoda has also been out playing with the Yeti in Norway, exposing it to a wide variety of off and on-road surfaces to shake it down properly before the first customer cars are ready for delivery.