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Cadillac plans dealer, consumer support for CUE infotainment system
Wed, 09 May 2012General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.
45,000 complain about used car buys
Thu, 10 Oct 2013USED CARS bought from independent dealers drew the highest number of complaints from disgruntled consumers in the last year, according to new figures. Citizens Advice has called on retailers to display consumer rights information at checkouts after more than half a million people complained about shoddy products worth £3.5 billion in the last year. Figures show 45,000 used car buyers lodged a complaint in the year to February, followed by 12,000 regarding mobile phone contracts and 11,500 about repairs by an independent garage.
London motor show 2008: who is and isn't there
Fri, 13 Jun 2008By Dimitri Pesin Motor Shows 13 June 2008 12:10 The countdown is on to the London motor show 2008. Who will be thereAlfa RomeoBentleyBrabusChevroletCitroenCorvetteFordHondaHummerHyundaiIsuzuJaguarKiaLand RoverLexusLotusMazdaMercedesMiniMorganNissanPeugeotRenaultSaabSeatSubaruSuzukiToyotaVauxhall