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Luxury car buyers get kid-glove treatment from dealerships

Luxury vehicle buyers want service -- not just repairs done right, but the kind of pampering they get at high-end hotels, restaurants and boutiques. It's all about the extras. In response, luxury vehicle brands are stepping up their games, rolling out unprecedented customer service, training staff and reconfiguring showrooms to cater to these buyers.

European Car of the Year shortlist announced

THE SEVEN CARS that will battle it out to become European Car of the Year (ECOTY) 2014 have been announced. Decided on by a jury of 53 motoring journalists from across Europe, the shortlists is made up of the BMW i3, Citroen C4 Picasso, Mazda 3, Mercedes S-Class, Peugeot 308, Skoda Octavia and Tesla Model S. This is the first time the ECOTY shortlist of contenders has included two electric vehicles with the BMW i3 and Tesla Model S.

Renault Twingo

By Ben Barry Motor Shows 28 September 2006 12:53 Renault Twingo: the lowdown This is Renault’s all-new Twingo city car, due in the UK in September 2007. We never got the Mk1, but Renault has this time engineered the Twingo for right-hand drive. And that’s a good job too, with a Renaultsport version – packing as much as 150bhp – in the pipeline.