Genuine 2009 Audi Q7 Owner's Manual Book Set + Wallet on 2040-parts.com

All PART SOUTH products are guaranteed to be free of defects in materials and workmanship.  This guarantee is negated in the event of misuse, neglect, improper installation or misdiagnosis. Electrical parts are non-refundable.

PART SOUTH reserved the right to exchange any electrical item after it is returned and inspected by us.  All suspected defective item must be authorized prior to return; they must have a Return Merchandise Authorization (RMA) number, the original invoice, a brief description of the problem ("defective" is not sufficient) and customer must prepay shipping.

Note:  Due to the variances in the manufacture of after-market products and/or original equipment, production run changes, multiple suppliers of the same product(s) and almost limitless options for such parts, it is the ultimate responsibility of you (the buyer/consumer) to confirm in advance that such part(s) will fit your vehicle.

Sales Tax

California residents must include State Sales Tax.  If you are an automotive parts business and/or you have a tax number, please include it on a tax card with your order.

Payment

PART SOUTH accepts PAYPAL or PAYPAL Credit Card only.  Please contact us for more information of this payment form.

Shipping

A handling/shipping fee is added to all orders shipped.  The standard fee is listed include insurance up to the purchase value.  However, over sized items and certain destinations will be higher. Express shipping is available at an extra cost.

PART SOUTH uses FedEx in most cases.  FedEx will not ship to a Post Office Box.

NOTE:  If the address to which your order is being shipped differs from your billing address, simply put a note on your account authorizing purchases that are delivered to a destination other than your billing address.  Failure to do so may delay the processing of your order.

The quoted shipping prices are within the 48 states only.  APO addresses, Hawaii, Alaska, and Puerto Rico etc. are higher, please inquire.

If you purchase more than one item, request a total through eBay for combine shipping or contact us before paying, this will most likely save you money.

International Buyers

Please Note:  Import duties, taxes and charges are NOT included in the item price or shipping charges.  These charges are solely the buyer’s responsibility.  Please check with your country’s customs office to determine what these additional fees will be prior to bidding/buying.  We use USPS for all international shipping.

Local

Pick-ups are preferred on items especially larger items.  Please contact us at 909-923-2628 to confirm that you are coming to pick item up, we are at South California, so you will need to confirm your part is at the place you are picking up from before showing up.

Feedback

We strive for 5 star services.  If for some reason you cannot give all 5 stars please contact us.  We want to have the opportunity to make it right with you.  Please contact us at 909-923-2628 or you can place question through our EBay listing so that we can improve our customer service for you and future customers.

When contacting us for support, please include your eBay item number or eBay Username so that we can access your information from our records in a timely manner.

Damage/Shipping Claims

Make certain you inspect all packages in the presence of the driver/carrier.

If you receive a package that has been damaged or opened, make a claim with the driver/carrier at that time.  All claims of loss, concealed damaged, damage or other destruction must be made by you with the carrier.  Save all boxes and packing materials, as the carrier may want to inspect it.  This is a Fed Ex shipping policy.  Any shortages not the fault of the carrier must be reported within 4 days of receiving order.  No exceptions!!!

Exchanges, Return & Refunds

100% Satisfaction Guarantee-If you are not satisfied with your purchase return it to us within 14 days of receipt of your order for a full refund (less original shipping charges).  Returned items must be in original (new) condition, with associated packaging.  Customers are responsible for return shipping costs.  Once the product is received by us we will issue a refund for the merchandise amount.  We cannot refund original shipping charges.  Include item # with package.

Checking on the Return Status

Once your request has been approved, you will receive a unique RMA number and instructions on how to return you order.  Please follow these instructions carefully to expedite the processing of your return.  Please allow 3-5 days upon delivery for inspection and processing.  Our representatives may contact you to discuss evaluation or request more information on your return.  Customer Service PH: 909-923-2628,

Liability

The seller, PART SOUTH, hereby expressly disclaims all warranties, either expressed or implied warranty or merchant ability of fitness for a purpose, and PART SOUTH neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of this merchandise.  PART SOUTH will be responsible only for "the products sold by us".  Sellers and manufacturers only obligation shall be to replace such quantity of the product proved to be defective by PART SOUTH.  Neither seller nor manufacturer shall be liable for any loss, injury or damage, direct or consequential, arising out of the use of, or the inability of product.  After use, the user shall assume all risk and liability whatsoever in connection thereof.

© PART SOUTH 2013.