Honda Motorcycle Dealer Training Videos (lot) on 2040-parts.com
Sullivan, Missouri, US
This is a set of dealer training videos feom American Honda Motor Company exclusively available to Honda franchise dealers. Having sold my dealership last year, I am finally getting around to selling some of the remaining items.
These videos were part of the dealer setup package (I added the Honda line in 2001), and then purchased from time to time as they were released thereafter before Honda put all of the training videos on their online system in 2003 or 2004 - somewhere around that time. The videos are used as ongoing dealer employee training and are quite informative - not solely for Honda, but great training tools for any smaller non-franchise shop who wants to give their employees and new hires a professional and consistent training program.
Training areas include mostly service and customer satisfaction information ... topics as shown in the photo such as 2-stroke theory, troubleshooting, wiring/electrical and several customer service topics such as dealing with unhappy customers and satisfactory selling techniques are all covered. These are great tools and, since they are produced by Honda - a company known for their customer satisfaction emphasis - I would definitely recommend them to any dealer who wants to improve their C/S rating.
Please email with any questions.
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