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Study finds customer satisfaction up slightly

U.S. customer satisfaction with vehicles industrywide has increased slightly, fueled by gains among Asian and European automakers, according to an annual report released by the American Customer Satisfaction Index on Tuesday. Overall satisfaction with the auto industry climbed 1.2 percent from 2010 to 83.

Car insurance small print longer than Animal Farm

Aslan Alphan | Getty Images The small print on car insurance policies from a number of leading firms is longer than George Orwell’s novel Animal Farm, according to a consumer website. Fairer Finance waded through the small print of “every” car insurance policy, and found that the policy documents produced by Endsleigh, Sheila’s Wheels, Esure and M&S Bank run to more than 30,000 words. Less than a third read car insurance terms and conditions The highest word count found by researchers came from Endsleigh, with a grand total of 37,674 words in the small print.

Shanghai Auto Show 2009 blog

By Phil McNamara Motor Shows 20 April 2009 11:51 What do you get if you cross Blade Runner with Carry On Motoring? You get the Shanghai auto show ladies and gentlemen, where CAR is imbedded today. Read on to see hilarious clones of the Mini and the Rolls Phantom, hear key news from British car manufacturers including Jaguar and Rolls-Royce and to gain a little insight into what’s going down in China’s car market, now the world’s biggest.