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Q&A: David Townsend, GM global design director, user experience

GM's new design director of user experience, David Townsend, has only been in the job just over a month. But with a remit extending to the interface design of every vehicle in GM's global portfolio, his influence will soon be widespread. After graduating from Art Center with a degree in transportation design, Townsend interned for Toyota but soon moved to Motorola, where he developed wearable Bluetooth technology and designed the familiar headsets worn by coaches in the NFL.

2014 Mercedes C-Class RECALLED for steering fault

The 2014 Mercedes C-Class is being recalled for a steering fault The new Mercedes C-Class only started to arrive in the UK this year, but Mercedes is already having to recall 8,146 UK cars after a steering fault became apparent. The problem is with the steering column coupling lock which may have been fitted incorrectly. If your car is affected you’d normally find the steering getting noisy, but even if it isn’t displaying and obvious signs Mercedes still want to check it out.

Toyota exec to answer questions on Digg

Toyota’s recall crisis has left consumers uncertain, and to try to address that, a top executive will answer questions on the social-media Web site Digg today at 5 p.m. Eastern. Jim Lentz, president and COO of Toyota Motor Sales U.S.A., will do a “Digg Dialogg” based on questions submitted by users.