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Kawasaki Service Manager Fundamentals Training Dvd Set I, Ii & Iii on 2040-parts.com

US $27.99
Location:

El Mirage, Arizona, United States

El Mirage, Arizona, United States
Condition:New Country/Region of Manufacture:United States

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Service Manager Fundamentals
by Kawasaki Motors Corp., U.S.A

"Let the good times roll" with Kawasaki's informative 'Service Manager Fundamentals' DVD set including:  Levels I, II & III.  Familiarize management and department personnel with professional, safe practices that will satisfy any customer and keep your business booming.  Some key tops include:
  • The Service Manager's Job Overview
  • The Work Environment
  • The Service Transaction
  • Basic Product Knowledge
  • Exceptional Customer Service
  • Interdepartmental Relationships
  • Kawasaki Warranty
  • Building Customer Loyalty
  • Employees: Your Most Valuable Resource
  • Service Department Profitability 



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