All PART SOUTH products are guaranteed
to be free of defects in materials and workmanship. This guarantee is negated in the event of
misuse, neglect, improper installation or misdiagnosis. Electrical parts are non-refundable.
PART SOUTH reserved
the right to exchange any electrical item after it is returned and inspected by
us. All suspected defective item must be
authorized prior to return; they must have a Return Merchandise Authorization
(RMA) number, the original invoice, a brief description of the problem
("defective" is not sufficient) and customer must prepay shipping.
Note: Due to the variances
in the manufacture of after-market products and/or original equipment,
production run changes, multiple suppliers of the same product(s) and almost
limitless options for such parts, it is the ultimate responsibility of you (the
buyer/consumer) to confirm in advance that such part(s) will fit your vehicle.
Sales
Tax
California residents must
include State Sales Tax. If you are an
automotive parts business and/or you have a tax number, please include it on a
tax card with your order.
Payment
PART SOUTH accepts PAYPAL or PAYPAL Credit Card only. Please
contact us for more information of this payment form.
Shipping
A handling/shipping fee is added to all
orders shipped. The standard fee is
listed include insurance up to the purchase value. However, over sized items and certain destinations
will be higher. Express shipping is
available at an extra cost.
PART SOUTH uses FedEx
in most cases. FedEx will not ship to a Post
Office Box.
NOTE: If the address to which your order is being
shipped differs from your billing address, simply put a note on your account
authorizing purchases that are delivered to a destination other than your
billing address. Failure to do so may
delay the processing of your order.
The quoted shipping
prices are within the 48 states only. APO
addresses, Hawaii, Alaska, and Puerto Rico etc. are higher, please inquire.
If you purchase more
than one item, request a total through eBay for combine shipping or contact us
before paying, this will most likely save you money.
International Buyers
Please Note: Import duties, taxes and
charges are NOT included in the item price or shipping charges. These charges are solely the buyer’s
responsibility. Please check with your
country’s customs office to determine what these additional fees will be prior
to bidding/buying. We use USPS for all
international shipping.
Local
Pick-ups are preferred on items especially larger
items. Please contact us at 909-923-2628
to confirm that you are coming to pick item up, we are at South California, so
you will need to confirm your part is at the place you are picking up from
before showing up.
Feedback
We strive for 5 star
services. If for some reason you cannot
give all 5 stars please contact us. We
want to have the opportunity to make it right with you. Please contact us at 909-923-2628 or you can
place question through our EBay listing so that we can improve our customer
service for you and future customers.
When contacting us
for support, please include your eBay item number or eBay Username so that we
can access your information from our records in a timely manner.
Damage/Shipping Claims
Make certain you inspect all packages in the presence of the
driver/carrier.
If you receive a
package that has been damaged or opened, make a claim with the driver/carrier
at that time. All claims of loss,
concealed damaged, damage or other destruction must be made by you with the
carrier. Save all boxes and packing
materials, as the carrier may want to inspect it. This is a Fed Ex shipping policy. Any shortages not the fault of the carrier
must be reported within 4 days of receiving order. No exceptions!!!
Exchanges, Return
& Refunds
100%
Satisfaction Guarantee-If you are not satisfied with your purchase return
it to us within 14 days of receipt of your order for a full refund (less
original shipping charges). Returned
items must be in original (new) condition, with associated packaging. Customers are responsible for return shipping
costs. Once the product is received by
us we will issue a refund for the merchandise amount. We cannot refund original shipping
charges. Include item # with package.
Checking on the Return
Status
Once your
request has been approved, you will receive a unique RMA number and instructions
on how to return you order. Please
follow these instructions carefully to expedite the processing of your
return. Please allow 3-5 days upon
delivery for inspection and processing. Our
representatives may contact you to discuss evaluation or request more
information on your return. Customer
Service PH: 909-923-2628,
Liability
The seller, PART SOUTH, hereby
expressly disclaims all warranties, either expressed or implied warranty or
merchant ability of fitness for a purpose, and PART SOUTH neither assumes nor
authorizes any other person to assume for it any liability in connection with
the sale of this merchandise. PART SOUTH
will be responsible only for "the products sold by us". Sellers and manufacturers only obligation
shall be to replace such quantity of the product proved to be defective by PART
SOUTH. Neither seller nor manufacturer
shall be liable for any loss, injury or damage, direct or consequential,
arising out of the use of, or the inability of product. After use, the user shall assume all risk and
liability whatsoever in connection thereof.
© PART SOUTH 2013.