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Sturgess Jaguar is the Franchised Main Dealer of the Year 2013

The dealer experience can make or break your relationship with a car brand, so having a strong, high profile group of main dealers that offers not just a showroom full of cars, but staff who are knowledgeable, helpful and prepared to go the extra mile, makes the difference. So Jaguar will be suitably chuffed that not only did March see them deliver their best sales results ever but that one of their main dealers – Sturgess Jaguar in Leicester – has been named Franchised Main dealer of the year in the Motor Codes Garage of the Year Awards run by Motor Codes, a government-backed operator of codes of practice for the motor industry. Motor Codes had 11,500 garage users rate their experience of of customer service in garages across the UK, and Sturgess came out on top in the Main dealer Franchise gong thanks to its “transparent, customer-focused approach and its all-round efforts to accommodate all types of customer requirements”.

VW Passat R-Line introduced

The VW Passat R-Line introduced in the new Passat range But the Passat R-Line (which will be available in both saloon and estate versions) is not really an addition to the Passat range, rather a re-working of the current model options. The Passat Sport and Passat SEL are dropped, and the new range now comprises S, R-Line and Highline. But, just as with the Tiguan R-Line, this is not a power upgrade but merely a cosmetic one.

One lap of the web: The Michael Jackson Ferrari and a crazy RUF 911

The King of Pop was known for a lot of things aside from his musical talent, but he wasn't necessarily known as a car guy. So, how much is a car with MJ provenance worth? We'll know soon: The “customized” (the roof was forcibly removed) Ferrari Testarossa that Michael Jackson drove in some Pepsi commercial is listed on eBay.