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Luxury car buyers get kid-glove treatment from dealerships

Luxury vehicle buyers want service -- not just repairs done right, but the kind of pampering they get at high-end hotels, restaurants and boutiques. It's all about the extras. In response, luxury vehicle brands are stepping up their games, rolling out unprecedented customer service, training staff and reconfiguring showrooms to cater to these buyers.

2012 Jaguar XF: New XF & XFR New York reveal

2012 Jaguar XF - the XF comes of age Update: We now also have video of the 2012 Jaguar XF and the 2012 XFR below. Exactly as expected, and with pretty much all the changes we predicted, Jaguar has launched the 2012 Jaguar XF and 2012 Jaguar XFR at the New York Motor Show. Probably best to start with the biggest news, certainly in terms of future sales, which is the arrival of the 2.2 litre Diesel XF, a move which should see sales of the already hugely successful XF double.

Lamborghini SUV (MLC) revealed in New York

Lamborghini SUV: The Lamborghini MLC revealed in New York Lamborghini’s SUV – which we expect to be the Lamborghini MLC – has been revealed to a select audience at the New York Motor Show. The Lamborghini SUV  is already confirmed for a reveal at the Beijing Motor Show later this month. But that hasn’t stopped Lamborghini from revealing their SUV at the New York Auto Show, albeit to just a handful of select guests.