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Luxury car buyers get kid-glove treatment from dealerships

Luxury vehicle buyers want service -- not just repairs done right, but the kind of pampering they get at high-end hotels, restaurants and boutiques. It's all about the extras. In response, luxury vehicle brands are stepping up their games, rolling out unprecedented customer service, training staff and reconfiguring showrooms to cater to these buyers.

Saab 9-X Air concept

We saw the 9-X BioHybrid concept at Geneva, and at Paris we can expect to see this car as a cabriolet version called the Saab 9-X Air Concept. The core innovation in this design is the roof which in Saab's words is: "a powered, flat-folding roof developed from a Targa top principle". Relating to this, the rear C-pillar buttresses are also unique.

Tata Nano (2008): first official pictures

By John Sootheran First Official Pictures 10 January 2008 09:33 Shove over a bit Henry Ford, Ferry Porsche and Alec Issigonis, because as of this morning there's a new entrant for the People's Car Hall of Fame. The first day of the Indian Auto Expo 2008 in Delhi, saw Ratan N Tata (yes, the fella who's leading the bid for Jaguar and Land Rover) reveal his much vaunted 'one lakh' car (that's 100,000 rupees or a measly £1300). Despite being the Chairman and CEO of one of the world's biggest corporations, Ratan Tata admits to being a nervous presenter, so much so, that the initial information was presented by his hologram! When he did appear, it was behind the wheel of one of three 'one lakh' cars being driven onto the stage. The 3000-strong audience of press and VIPs went beserk amid scenes of euphoria last witnessed at the Clinton comeback in New Hampshire.