New Starter For Briggs & Stratton 14-18hp 393017 394674 394808 497596 399928 on 2040-parts.com

Part Description    

THIS IS A 100% NEW AFTERMARKET, NEVER INSTALLED STARTER.

IT IS 12 VOLT, CCW, 16 TOOTH.

SOME OF THE APPLICATIONS IT WILL FIT ARE:

BRIGGS & STRATTON VARIOUS AIR COOLED ENGINES

14 HP HORIZONTAL

14 HP VERTICAL

16 HP HORIZONTAL

18 HP HORIZONTAL 

IT WILL REPLACE THE FOLLOWING NUMBERS: 

BRIGGS & STRATTON 393017, 394674, 394808, 497596, 399928, 495100, 498148, 435307, 497956

JOHN DEERE AM38984, AM39287

OS #5743N-EB

Please research this part and make sure it is the right one for your vehicle, tractor or machinery.  If you are not sure, please contact us at 1-800-336-0769 or email with a part number.  If the part number is not available, give us all the information you have for the application, year, make, model, and engine size.

About us:

We have been in business since 1982.  Our company specializes in starters, alternators, pump motors, winch motors, lift motors, and parts including starter drive bendix, solenoids, armatures, field coils, brushes, regulators, rectifiers, rotors, stators, & bearings for Domestic, and Foreign Car, Truck, Farm, and Industrial Equipment.

Our specialty is the hard to find items.  Just because you can’t find what you are looking for in our listings, does not mean we do not stock it or can’t get it from our suppliers.  We do not have everything we stock listed on the Internet.  Please contact us at 1-800-336-0769 or email with your request.

Very Important: Our solenoids are checked twice.  They are checked at the factory and we also hand test each one on our solenoid tester.  Ask the competition if they hand test each solenoid.

Shipping Information:

Most parts or units are shipped out same day or the next business day once they are paid in full.  Items that are purchased on weekends or holidays will be shipped the following business day.  Need your part fast?  We also offer different shipping methods with additional costs: overnight or second day air.  For a quote call 1-800-336-0769 or email.

International Shipping

Please contact us first if you are out of the continental U.S. before you buy, so we can give you a quote on shipping costs.  Also remember that anything shipped out of the U.S. is shipped via USPS Priority Mail International and shipping time can vary greatly.  Please keep in mind however when we ship, it will go out the same day or the next available business day, but once it leaves our location we can’t control the speed.  All shipping quotes given do not include any taxes or duties your Country may charge.

Continental U.S. Shipping

On shipping in the U.S. our preferred ground carrier is UPS.  We reserve the right to ship with any carrier at our discretion.

Please provide a physical address.  We will not ship to a PO Box within the continental U.S., unless it has been pre-approved. 

Please keep in mind that holidays and weekends can slow delivery as shipments aren’t active on these days.

Our automated E-bay system will send you a message the moment your item is shipped. 

If for some reason you do not receive the email, feel free to contact us at 1-800-336-0769.

Payment Information:

We gladly accept Visa, MasterCard, Discover and Pay Pal.  All Oklahoma customers will be charged the current sales tax rate, unless you can provide us with a copy of your sales tax exemption.

Return Policy

Our goal is perfection when we sell and ship parts and units.  Unfortunately mistakes and defects happen.  We strive for 100% customer satisfaction.  Please give us a chance.  Attitude is everything.  If you contact us with a calm and rationale attitude there is a great chance your problem will be resolved in a timely manner.

Most of our parts and units have a one year warranty.  However there are some items that have no warranty.  Make sure to check the listing regarding this information.

For warranties we gladly accept returns on the following:

1.     Defective parts due to manufacturing. (We do not accept any return due to customer negligence)

2.     Parts damaged in shipping.

If this happens please contact us immediately at 1-800-336-0769.  Always save the box it came in especially if there is visible damage to the box.

We also accept returns on the following:

1.     Part or Unit ordered wrong by the customer.

2.     Part or Unit shipped wrong from our company.

We will only take responsibility for shipping and return shipping costs if the return is clearly due to our error.  On any other returns the customer is responsible for all shipping costs.

Any return due to the customer changing their mind, or deciding they don’t need the part will be charged a 20% restocking fee.  The part or unit must be in new condition (the part should not show signs of being mounted or used in any way) in order to receive a refund.  Refunds will be issued in the way they were received. (Example: credit card, Pay Pal, etc.)

VERY IMPORTANT: It is very helpful if you have the following information ready when you contact us about a possible return: E-bay item number, date of purchase, the person or company name it was shipped to, any part number that may be on the box you received, and how you identified this as the right part or unit.  For example: by application, original part number, a guess, etc.

VERY IMPORTANT: Always contact our company before shipping any returns.  An RGA number will be required for most returns.

While we sell parts and units to help you fix your vehicle, tractor, or machinery we can’t help you with labor expenses, towing expenses, additional repair expenses, rental car expenses or other related expenses caused by the duration of time required for you to receive the part(s) you won/ordered, or caused; by any of the listed problems and any additional time required to fix them, or caused by the use of wrong, broken or defective part(s) during and/or after installation, or caused by the use and/or installation of the part(s) you won/ordered.  Thanks for you understanding. 

Contact Us:

We want you to contact us with any questions or concerns.  Do you have questions about this part, or maybe you can’t find the part you are looking for?  Feel free to contact us and one of our friendly staff will help you.

Our regular business hours are 8 a.m. to 5 p.m. central time, Monday-Friday.

Phone: 1-800-336-0769