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Sturgess Jaguar is the Franchised Main Dealer of the Year 2013

The dealer experience can make or break your relationship with a car brand, so having a strong, high profile group of main dealers that offers not just a showroom full of cars, but staff who are knowledgeable, helpful and prepared to go the extra mile, makes the difference. So Jaguar will be suitably chuffed that not only did March see them deliver their best sales results ever but that one of their main dealers – Sturgess Jaguar in Leicester – has been named Franchised Main dealer of the year in the Motor Codes Garage of the Year Awards run by Motor Codes, a government-backed operator of codes of practice for the motor industry. Motor Codes had 11,500 garage users rate their experience of of customer service in garages across the UK, and Sturgess came out on top in the Main dealer Franchise gong thanks to its “transparent, customer-focused approach and its all-round efforts to accommodate all types of customer requirements”.

June 29: No problems here

I am now in my office, which is 22 miles from my home. It used up about 1/3 of its charge to get here, with the air conditioning running. It has been plugged in to a 120-volt outlet in the building's parking structure for seven hours.

What's New: July 2004

Audi A3 Sportback With the A3 Sportback, Audi is seeking to define a new segment in the premium compact class, combining the sporting elegance of a coup? and the versatility of a five-door vehicle, with sophisticated technology and well-defined driving dynamics. The Sportback features four and six-cylinder engines developing up to 184 kW (250 bhp), front-wheel or quattro permanent four-wheel drive and optonal DSG transmission.