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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

Survey highlights increased consumer appetite for in-car technology

Spanish telecommunications firm Telefonica has issued its second annual report on connected car technologies. Its study looked at public expectations of in-car tech in the cars of today and tomorrow. Participants were queried about such technologies as social media, telematics, on-board diagnostics and early warning systems, revealing that connected car tech was already influencing purchasing decisions.

NASCAR's sexy French past

In the post-Jean Girard era, your stereotypical NASCAR fan probably doesn't spend too much time thinking about France. Unless it's Bill France Sr., Bill France Jr., or Jim France, or Brian France, or Amy France. Ok, so NASCAR fans might actually think about Frances fairly often, but probably not the French Republic.