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Skoda number one for customer service

There’s seemingly no end in sight for the rise and continued rise of the Skoda brand. Fresh from the Superb and Yeti being named as the UK’s top two most satisfying cars to own, Skoda has now been named the number one automotive brand for customer service. The company topped the automotive tables in July’s UK Customer Satisfaction Index Summary (UKCSI), produced by the Institute of Customer Service.

CHARITIES BENEFIT FROM BCA SALE

THE SALE of a special edition 'Limited Pink Passion' Smart FourTwo has raised hundreds of pounds for charity, BCA has reported. The used vehicle auction specialist held a special sale its Blackbushe centre with organisational help for car dealer Fred Andy. The event raised £500, with an additional £250 donation from BCA and £750 generated through further fund-raising by Mr Andy.

Volkswagen Passat Alltrack: The VW Allroad arrives

The VW Passat Alltrack - debuts in Tokyo Volkswagen has jumped on to the Allroad bandwagon with its own take on Audi’s faux off-roader, with the reveal of the 2012 VW Passat Alltrack. As you would expect, the Passat Alltrack is a butched-up Passat Estate with a raised ride height, extra bits of plastic round the bumpers, skid plates, flared side sills and 4WD – VW’s 4MOTION – for more traction in boot sale car parks. But when you don’t need the 4WD, around 90 poer cent of the drive is through the front wheels – saving fuel – with the rear wheel drive only coming in to play when you start to slip and slide.