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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

New (2014) Mercedes S-Class highlights on video

The new Mercedes S Class (pictured) boasts a wealth of technology The new Mercedes S Class was launched last month as a styling evolution of the current S Class, but with a wealth of new safety and technology systems lurking under its, still familiar, skin. The S Class may be portrayed as a bit of a ‘Merchant Bankers’ car, but anyone who’s lived with one for any period of time will know there’s really nothing quite like it (well, if you ignore the mistake that was the W220 S Class), and now Mercedes has got its quality Mojo back, the W221 is once again a very special S Class, and the new W222 promises to be even more special. We know that the 2014 S Class will get a range of engines from frugal 4-cylinder to potent V12 – with engines to suit all in between – but whatever engine you choose there will be a raft of technology at your fingertips (some at extra cost depending on the model you buy), so Mercedes has been busy producing a ‘Story’ video highlighting much of the new S-Class’s tech.

2014 European Car of the Year shortlist announced

Established in 1964, the European Car of the Year award was set up to celebrate a “single, decisive winner” each year among all new cars in Europe. So, now running into its fiftieth year, the shortlist for the landmark half-century award for the European Car of the Year 2014 has been announced. The seven runners and riders boast among them an interesting and varied mix of bodystyles, shapes, sizes and even powertrains.