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Luxury car buyers get kid-glove treatment from dealerships

Luxury vehicle buyers want service -- not just repairs done right, but the kind of pampering they get at high-end hotels, restaurants and boutiques. It's all about the extras. In response, luxury vehicle brands are stepping up their games, rolling out unprecedented customer service, training staff and reconfiguring showrooms to cater to these buyers.

Shopautoweek.com iPad app takes car shopping mobile

If you've been reading Autoweek for the past year or so, you've no doubt heard us talking about our shopping site shopautoweek.com. It's designed to let enthusiasts like us (and most likely you) share car knowledge with regular car buyers, helping connect them with the best new car for their needs. Shopautoweek.com is already a great Web site; now it's a great iPad app.

Report: Interior Motives China Conference 2011 – Day 1

Over 300 industry delegates gathered for the opening day of the annual Interior Motives China conference, which this year takes place in Shanghai, just a few days prior to the opening of the international auto show on Tuesday. Interior Motives is CDN's print magazine and this is its 4th annual gathering in China. The title of this year's conference is 'The challenge of being different: establishing a local design direction for China's maturing market', a pertinent topic now China has become the biggest new car market in the world.