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Skoda number one for customer service

There’s seemingly no end in sight for the rise and continued rise of the Skoda brand. Fresh from the Superb and Yeti being named as the UK’s top two most satisfying cars to own, Skoda has now been named the number one automotive brand for customer service. The company topped the automotive tables in July’s UK Customer Satisfaction Index Summary (UKCSI), produced by the Institute of Customer Service.

Infiniti JX concept

The Infiniti JX crossover concept has been unveiled at the 2011 Pebble Beach Concours d'Elegance. The concept serves as a preview of a new seven-passenger luxury crossover that is due to join the Infiniti range in spring 2012. Infiniti senior vice president and chief creative officer Shiro Nakamura says, "The JX Concept advances the Infiniti design language, sharing design cues of the Infiniti Essence concept, yet interprets those elements in ways suitable to the needs of a family luxury crossover.

Watch Tesla Model S testing new titanium armor

In a missive signed by Elon Musk himself, Tesla announced it would be adding titanium plates and aluminum deflectors to all new Model S sedans and offering free retrofits for the 20,000 or so existing EVs. The company earlier offered an over-the-air software update to raise the ground clearance of the Model S so the car would be more likely to clear dangerous road debris. The actions were in response to well-publicized fires in the electric luxury sedans.