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Ford Escape recall addresses door handle issue

Ford is recalling Escape SUVs from the 2013 and 2014 model years for a problem that can make the doors difficult to close or -- more ominously -- can cause the doors to open while driving. A total of 581,986 SUVs made between October 5, 2013, and April 10, 2014, are affected; Ford blames the recall on assembly misalignment between the exterior door handle and the door outer panel. The danger of this assembly issue involves the possibility of an unbelted passenger falling out of the SUV, though Ford has not indicated that any such incident has occurred.

Skoda number one for customer service

There’s seemingly no end in sight for the rise and continued rise of the Skoda brand. Fresh from the Superb and Yeti being named as the UK’s top two most satisfying cars to own, Skoda has now been named the number one automotive brand for customer service. The company topped the automotive tables in July’s UK Customer Satisfaction Index Summary (UKCSI), produced by the Institute of Customer Service.

GM board will again delay decision on Opel's future, report says

General Motors Co.'s board will again postpone a decision on Opel's future at a two-day meeting starting today despite pressure from Germany to accept an offer for the European unit from Magna International Inc, a newspaper reported today. GM's board will delay a decision until October at the earliest, the German business daily Handelsblatt said, citing company sources. The paper said the board favors keeping Opel or, as a second choice, selling a majority stake to Belgian investment group RHJ International, which is offering 300 million euros ($433 million) in cash for a 50.1 percent stake in Opel.