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Lincoln, Chrysler score high in AutoPacific satisfaction survey

Lincoln and Chrysler were the top-ranked brands in AutoPacific's national customer-satisfaction survey for 2011. This was the 15th installment of the annual survey, measuring which brands do the best job keeping customers happy. Lincoln snagged Highest Satisfaction Premium Brand and Chrysler won Highest Satisfaction Popular Brand this year.

Whos Where: Ford of Europe reshapes their design department

It was only to be expected that some of the brightest creative forces should follow Martin Smith who joined Ford of Europe from his position as GM Europe Design Director in August this year. Stefan Lamm was a studio chief designer at Opel - he was recently confirmed as Chief Designer Exteriors at Ford. At the same time two new appointments were announced alongside an interesting restructuring of Ford of Europe's design department.

First Sight: Renault Clio

The Clio is perhaps the most successful and certainly the longest standing model of the Renault range and this is the new third-generation version of this European market small B-sector hatchback. When the first generation Clio replaced the Renault 5 in 1990 it was the smallest car in the Renault line up, now the Clio is one of a small range of similarly-sized Renault models all based off the same platform shared with the Nissan Micra/March and Cube.   Specification The Clio will be launched first as a three-door with the five-door to follow, and will be available with a choice of petrol 1.2-litre (75hp), 1.4-litre (98hp) and 1.6-litre (113hp), and a 1.5-litre dCi diesel engine in a choice of three power outputs: 70hp, 86hp and 106hp.