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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

Lexus suspends sales of GX SUV in wake of magazine report

Lexus said Tuesday that it was putting a temporary halt to sales of the 2010 GX 460 after Consumer Reports said it found the SUV to be a safety risk and urged its readers not to buy the vehicle until it is fixed. The magazine hasn't branded a vehicle as unfit to buy in nearly 10 years. In a statement, Lexus general manager Mark Templin said Toyota Motor Corp.

Ford EcoSport, Kuga & Edge SUVs will drive Ford’s sales

SUVs, like the Ford Kuga (pictured) will drive Ford sales in the future In 2010 we decided that the Ford Kuga was the inheritor of Ford’s ‘Family Car’ crown, as it offered everything a traditional family saloon does but in a more practical package. And the car buying public seem to agree. Ford’s latest Kuga is selling so well Ford has had to up production for Europe, and the new compact EcoSport SUV is about to take on the world, with Ford planning to roll it out in 60 countries across the globe in the next few years.